A very disappointing experience. I booked the 90 min + K18 treatment.
Although Mouna was nice and friendly, her approach was very rough. The tools used on the scalp were very rough and did not create a pleasant relaxing experience. The drain gurgling on my left also did not help to relax.
As the description says, I was supposed to get a scalp analysis and consultation. Mouna looked at my scalp with the machine and after I asked several times what I can do to improve my routine, she told me not to use ICA shampoo (I use professional shampoo at home like Redken, Olaplex, Kerastase), and to visit her for a treatment every 2 months. Not really the consultation I was looking for.
When rinsing the hair I had water in my eyes, nose, and both ears, which again did not create a pleasant and relaxing experience.
The rough approach was also present when detangling and drying the hair.
The K18 treatment was applied incorrectly.
The cup of tea mentioned in the description was not offered.