The staff were lovely and the environment very welcoming, which I truly appreciated. Unfortunately I was disappointed with the Brazilian waxing. Most hairs were broken rather than removed, likely from waxing against the direction of growth, leaving the area rough instead of smooth. The broken hairs became visible within days. These weren’t new growth either, I had never waxed before and hadn’t trimmed for three weeks, so the hair was fully grown. After going through that level of pain, you’d expect much better results than shaving… 😞