I should have trusted the reviews. I was really surprised when the service that costed 290 SEK (tvätt och fön) was actually charged 490 SEK without previous discussion. The staff explained that it was “starting from 290”, but was never informed what that entails and how the price is actually applied and to what services. I was very disappointed, and when I showed what I wanted to have, the hairdresser said I had difficult hair. She pulled my hair and it hurt a lot, then evidently frustrated just as much as me, she handed me the brush so that I could brush my hair myself… I mean, I could have reached the same results at home. On a positive note, they were nice but their kindness doesn’t really justifies false advertisement. I liked the scalp massage but I am sure I will not be a returning customer, unfortunately.