The hot stones were nice, although they only stay warm for a short time. Apart from that everything was the opposite of relaxing. There was no regard for privacy while changing. The sound insulation of the room is horrible so I could hear people talking loud outside, coffee machine whirring etc. The massage itself is quite rough at times, whole body shaking, it was not calming at all. At the end during "relaxation time" the masseuse started washing the stones in the sink. So this place is not recommended to anyone sensitive to distracting sounds.